Tel: +44 (0)20 7610 0674
Email: info@trishlongdon.co.uk
Experts in complaint investigation
Stage 1 : Stage 2 : Conduct : Reports and recommendations : Equality and diversity : Comments and complaints
The Way We Work
If you have a complaint which you consider merits investigation, there are two stages to our work:
We are also keen to share our expertise with you, so that you can build your own capacity to handle complaints well. We will include in our plans the support which you decide will be helpful.
The effective conduct of our investigations is critical to a high quality, timely output, so we set out the key principles of our approach, which will require your collaboration and support to be successful.